Terms & Conditions

Terms and Conditions – Arkadia Hotel and Apartments in Zante Zakynthos, Greece.

  1. Check out time is 12.00 noon, if your stay exceeds 12.00 noon please be sure to vacate you room before this time.
    Check in
    is all day if the room is available. Any luggage can be stored for later collection if this is required.
  2. The management reserve the right to alter room allocations when necessary. We will endeavor to notify delegates in advance.
  3. Cancellation by the delegate will be required up to 6 weeks prior to the first day of the stay. Before this period, you have to pay the deposit, from 6 to 4 weeks, before your staying, you have to pay 20% of the whole cost of your booking, from 4 to 1 week you have to pay 30% of the whole cost of your booking, and the from 1 week before you staying is 50% of the whole cost of your booking.
  4. All bookings must be secured with a valid credit card or also in our account deposit (10% of the total cost).
  5. Any damage, loss breakage or theft will be charged for.
  6. Any booking with duration 1-4 days (upon request) will be charged  more than then prices in the pricelist.
  7. Pets are allowed upon informing the management. There is a special place for all pets to stay.(upon request)
  8. Reservations are subject to availability and must be made in advance.
  9. Limited number of rooms allocated for promotion.
  10. Offers are not valid with groups/conventions and are not combined with other promotional offers.
  11. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply.
  12. Arkadia Hotel reserves the right to alter or amend rates and rate periods and the terms and conditions at any time.
  13. Reservations will only be guaranteed by the hotel upon receiving credit card details and/or voucher from cash deposit in our account. The following cards are accepted: MasterCard, Visa Card.
  14. A/C & Safe deposit boxes are free of charge.
  15. Deluxe  rooms starts with two people and the third person is upon request for charge (it depence the age).
  16. Deluxe suites and Jacuzzi suites starts with four people and the fifth person is upon request for charge (it depence the age).
  17. VAT 11%  is included in all prices of this website.
  18. For reservation less than 5 nights, the delivery of the Airport must be on request.
  19. For arrivals before 08.30 and after 20.00, the delivery of the Airport must be on request.